How to use the gift card?
1. After you place an order with a gift card, you will receive an email that contains a unique gift card code.
2. You can redeem the value of a gift card by entering the code at checkout.
3. When you redeem a gift card, the checkout displays one of the following options:
If the balance available on the gift card is greater than or equal to the order total, then you can click Complete order without another payment method.
If the balance available on the gift card is less than the order total, then you will be prompted to choose a second payment method for the balance before placing the order.
PS. Feetmat gift cards are e-gift cards, can only be used at Feetmat.com, and will not be sent to you as physical gift cards.
Q: Can a gift card be used more than once?
A: Yes, provided there is still a balance remaining on the card. You can see the balance in the email that contains the gift card code.
Q: Can more than one gift card be used towards a purchase?
A: Yes. You can redeem another gift card during checkout.
Q: Can a gift card/discount code be used to buy a gift card?
A: No, you can't use a gift card to buy another gift card. By far we have no discount code that can be applied to buy a gift card.
Q: Can a gift card be used to pay for shipping and taxes?
A: Yes, gift cards are applied to the final order total which includes shipping and taxes.
Q: Can gift cards be used in conjunction with a discount code?
A: Yes, gift cards are a form of payment, which means when you purchase items (except gift cards) on our online store, you can use gift cards and a discount coupon at the same time.
Q: Can a gift card be sent to someone else?
A: Yes, you just need to forward the gift card email to the recipient.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.